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Zellbury, which opened in Dec 2016, is a clothing brand selling apparel for young people, men, and women. It is owned by Al-Raheem Textile Industries and has stores in thirty-seven cities in Pakistan, and also an online store that ships both internationally and locally.
The brand has earned a name for its unique outfits. It provides its customers with a wide range of semi-formals, formals, and casuals. The brand interacts with its customers and resolves their queries via WhatsApp. It is indeed one of the worth recommending brands operating in Pakistan.
It works to bring fun colors and modern prints for women to make them beautiful and bold. From Cambric, Lawn, Jacquard to Viscose women can get every fabric that they like. It offers a wide range of clothing options including unstitched summer and winter collections, ready-to-wear dresses, trousers, and scarves. These apparels have different price tags and during the sale, discounts are offered on all categories.
Men’s collections by Zellbury include T-shirts, casual shirts, formal shirts, outerwear, Eastern wear, footwear, and pants.
Zellbury kids’ collection consists of outerwear, ready-to-wear, kurtas, and trousers for both boys and girls.
It offers towels, hand towels, bath towels, and bath sheets.
Zellbury Communication Mode
The brand tries to be able to interact with its clients via messaging applications and smartphones. The brand chose WhatsApp to communicate with customers since it is a widely used and well-known messaging app in Pakistan. The brand announced the launch of its WhatsApp services on its Facebook page, email newsletter, and website in June 2020.
Customers may use retailers’ WhatsApp services to get answers regarding cancellations, refunds, and products’ order status as well as to file complaints, check product availability, and get prices and outlet location information. People receive prompt answers to their queries.
- Rahim Yar Khan
Return and Exchange Policy
The brand facilitates its customers with an effortless return policy that allows them to return purchased items for any valid reason up to fourteen days of delivery. The following conditions must be met to return the purchased article:
- The customer has to display a receipt at the store
- Articles should be present in their original box or packaging with all tags/labels attached
- The complaint should be lodged via the complaint forms available on the store website
- Articles should be free of any alteration or damage
The website collects customers’ names, contact information, and demographic information. This information is collected to send promotional emails about special offers or new products, and to improve services and products.
Mode of Payment
Zellbury is trying to provide its customers with a smooth shopping experience by using the services from the following payment providers.
- HBL Net Banking
- Alfa Wallet
- Cash on Delivery
- Keenu Wallet
- Debit/Credit Cards
- Easy Paisa Wallet
Delivery Charges for Online Shopping
Zellbury has partnerships with some well-known courier companies to provide its customers with an amazing shopping experience.
- Charges for local delivery within Pakistan – Free delivery
- Charges for International Delivery – These charges are determined once you’ve reached the cart page and are based on the weight of your order
Frequently Asked Questions
Q: Who is owner of Zellbury?
A: Zellbury is owned by Al-Raheem Textile Industries.
Q: How to contact Zellbury?
A: Customers could call at +92 (213) 840-2072 for any queries regarding order status.